Toggle AI Terms of Service
1. Your Relationship with Toggle AI
1.1 Toggle AI (the “Service”) is an AI conversation workspace, operated by Prism Labs (“Prism Labs”, “we”, “us”), that lets you branch, organize, and revisit conversations as a tree so you can explore hard problems in depth.
1.2 By accessing or using the Service, you READ, UNDERSTAND, ACCEPT, and AGREE to be bound by these Terms. If you do not accept these Terms, you must not access or use any part of the Service.
1.3 Prism Labs is a business registered in Gyeongsan-si, Gyeongsangbuk-do, Republic of Korea. You can reach us at help@prismlab.dev.
1.4 Your agreement with Prism Labs consists of (A) these Terms and (B) our Privacy Policy.
1.5 [Beta] The Service is currently offered as a private beta. Access is limited to users who have received an invitation or have been approved from the waitlist.
2. Changes to the Terms
2.1 We may revise these Terms from time to time. If we do, we will post the revised Terms in the Service or notify you by email.
2.2 The effective date at the top of this document tells you when the Terms were last updated. For changes that materially reduce your rights, we will give at least 30 days’ notice before they take effect.
2.3 Your continued use of the Service after the effective date of a revision constitutes acceptance of the revised Terms. If you do not agree, your only recourse is to stop using the Service and close your account. Revisions do not apply to disputes that arose before the revision date.
3. Your Account
3.1 You must be at least 14 years old, or the minimum age required in your country, to use the Service. If you are under 18, you must have your parent’s or legal guardian’s permission.
3.2 By using the Service you confirm that you meet the age requirement above and, if under 18, that you have the required permission.
3.3 To use the Service you must create an account and provide accurate and complete information. If any information you provide is untrue, inaccurate, or incomplete, we may suspend or terminate your account.
3.4 We may require identity verification (for example, by email or phone number) to prevent duplicate or fraudulent sign-ups. One person may hold one account.
3.5 You may not share your credentials or let anyone else use your account. You are responsible for all activity under your account. If you use the Service on behalf of an organization, you represent that you have authority to bind it to these Terms.
3.6 We communicate with you by email and by notices in the Service. Notices about billing, security, or changes to these Terms will be sent regardless of your marketing preferences.
3.7 You must notify us immediately at help@prismlab.dev of any unauthorized use of your account or other security breach.
4. Using the Service
4.1 We grant you a limited, non-exclusive, non-transferable right to access and use the Service, subject to these Terms. You shall not:
- A. Copy, reproduce, distribute, modify, reverse-engineer, or create derivative works of any part of the Service without our prior written permission;
- B. Access the Service by any means other than the interfaces we provide (including through scraping, bots, or automated scripts), or circumvent rate limits;
- C. Circumvent, disable, or interfere with security features of the Service;
- D. Use the Service or its Output to violate any law, infringe anyone’s rights, or generate harassing, deceptive, or harmful content;
- E. Collect information about other users without their consent;
- F. Resell, sublicense, or offer the Service to third parties as part of a commercial offering without our prior written approval.
4.2 We are constantly improving the Service. You acknowledge that its form and features may change from time to time without prior notice.
4.3 We may stop providing the Service, or any feature of it, permanently or temporarily. If we permanently discontinue the Service, we will give at least 30 days’ notice and a reasonable period to export your data. You may stop using the Service at any time without notifying us.
4.4 [Beta] During the beta, the Service may change or be interrupted without notice and data may be reset. We will give at least 14 days’ notice before the beta ends.
5. Content and AI Output
5.1 The prompts you enter, the files and images you upload, and the highlights, pins, and notes you create (“Input”), together with responses generated by the Service in reply to your Input (“Output”), are collectively “Content”.
5.2 You retain all ownership rights in your Input. You grant us a limited, worldwide, royalty-free license to store, process, and analyze your Content as needed to operate, secure, and improve the Service.
5.3 To the extent permitted by law, we assign to you all our right, title, and interest in Output. Because of the nature of AI models, Output may not be unique, and other users may receive identical or similar Output.
5.4 For the purpose of improving the Service, we may review your Content. This is intended to gather insights for product enhancement and does not affect your ownership of your Content.
5.5 Output is generated by large language models provided by third parties (currently xAI and Anthropic). Output may be inaccurate, incomplete, or biased. Do not rely on Output as a substitute for professional medical, legal, or financial advice, and verify it before acting on it. You are responsible for how you use Output.
5.6 You agree that your Input will not contain material that infringes any third party’s copyright, privacy, publicity, or other rights, or that is unlawful for you to possess or for us to process.
5.7 We may, but are not obligated to, review Content for compliance with these Terms, and may remove Content or suspend access at any time without prior notice.
6. Copyright Policy
6.1 We respect intellectual property and respond to notices of alleged infringement.
6.2 If you believe your copyrighted work is being used in the Service without authorization, email help@prismlab.dev with: (a) your physical or electronic signature; (b) a description of the copyrighted work; (c) where the allegedly infringing material is located; (d) your address, telephone number, and email; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act on the owner’s behalf.
6.3 Knowingly submitting a false notice may result in liability under the Korean Copyright Act, the DMCA (17 U.S.C. § 512(f)), or similar laws.
6.4 We will terminate the accounts of repeat infringers, meaning users who have received more than two infringement notices.
7. Data Export, Retention, and Deletion
7.1 You may export your workspace data once the export feature is available. [Beta] Data export is currently in preparation; until it is released, you may request a copy of your workspace data by emailing help@prismlab.dev.
7.2 When you close your account, we delete your account information promptly. Conversation data may be retained in pseudonymized form for service improvement and statistics, as described in the Privacy Policy.
7.3 We retain information as required by applicable law (for example, payment records).
8. Third-Party Services and Links
8.1 The Service relies on third-party AI model providers to generate Output. Your Input is transmitted to those providers for processing under their terms. The providers and their data practices are listed in the Privacy Policy.
8.2 The Service may contain links to third-party sites. We have no control over, and assume no responsibility for, their content, privacy policies, or practices, and we are not liable for any loss arising from your use of them.
9. Ending Your Relationship with Toggle AI
9.1 You may stop using the Service and close your account at any time from your account settings.
9.2 We may suspend or terminate your access if: (A) you breach these Terms; (B) we are required to do so by law; (C) we discontinue the Service in your region; or (D) continuing to provide the Service to you is, in our reasonable opinion, no longer commercially viable.
9.3 If you believe we suspended or terminated your account in error, you may appeal by contacting help@prismlab.dev.
10. Disclaimer of Warranties
10.1 Nothing in these Terms affects statutory consumer rights that cannot be waived by contract.
10.2 The Service is provided “as is” and “as available” with all faults. We make no warranty regarding its completeness, accuracy, reliability, availability, or fitness for a particular purpose.
10.3 To the fullest extent permitted by law, we disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that Output will be accurate.
10.4 [Beta] The beta Service may contain incomplete features and defects. We provide the beta without any warranty, support, or indemnity obligations and may end the beta at any time.
11. Limitation of Liability
11.1 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
11.2 Subject to 11.1, and except in cases of our willful misconduct or gross negligence, we are not liable for: (A) indirect, incidental, special, or consequential losses, including loss of profit, goodwill, opportunity, or data; (B) losses arising from your reliance on Output; or (C) losses arising from interruption of the Service or from the deletion, corruption, or failure to store Content.
11.3 These limitations apply whether or not we have been advised of the possibility of such losses.
11.4 OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED US DOLLARS (US$100).
11.5 Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. In that case, our liability is limited to the maximum extent permitted in your country of residence.
12. Indemnity
To the extent permitted by law, you will indemnify and hold harmless Prism Labs and its personnel from any costs, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from third-party claims related to your Content, your use of the Service, or your violation of these Terms.
13. Subscriptions and Payment
13.1 [Beta] The Service is free during the private beta. We will give at least 30 days’ notice before introducing paid plans, and you will not be charged unless you explicitly subscribe to a paid plan.
13.2 Paid plans, when offered, will be available on monthly and annual terms, each applicable to a single account. Plan features and prices will be shown in the Service at the time of purchase.
13.3 Payments are processed by a third-party payment processor. You authorize us to charge the payment method you provide for the plan you select.
13.4 Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. You can cancel at any time from your account settings; you keep access until the end of the current billing period.
13.5 If we increase the price of your plan, we will give at least 30 days’ notice. The new price applies from your next renewal, and you may cancel if you do not agree.
13.6 If a payment fails, we may retry for a reasonable period and may limit paid features in the meantime.
13.7 Refunds are handled in accordance with the consumer-protection laws of your country of residence. Where the law does not require a refund, subscription fees are non-refundable. Refund requests should be sent to help@prismlab.dev.
13.8 Any dispute about billing should first be raised with us directly so we can try to resolve it informally.
14. Governing Law and Disputes
14.1 These Terms are governed by the laws of the HQ Country, without regard to conflict-of-laws principles. “HQ Country” is the country where Prism Labs is headquartered at the time a dispute arises, currently the Republic of Korea.
14.2 You agree to submit to the exclusive jurisdiction of the courts of the HQ Country, and that any dispute will be brought before the court having jurisdiction over Prism Labs’ place of business. Nothing in this section limits any right you have as a consumer to bring a claim in the courts of your own country of residence.
14.3 You agree that we may serve legal documents by email and courier if you reside outside the HQ Country.
15. General
15.1 These Terms are the entire agreement between you and Prism Labs regarding the Service.
15.2 If any provision is held unenforceable, the remaining provisions remain in effect.
15.3 You may not assign these Terms. We may assign them to an affiliate or successor.
15.4 These Terms are written in English. Translations are provided for convenience; if there is a conflict, the English version prevails.
15.5 Questions about these Terms: help@prismlab.dev.
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